A simpler way to deliver meaningful engagement in aged care
- Instant engagement for residents.
- Zero-prep delivery for staff.
- Real human connection — not just activities.
Folk by Connected au gives aged care providers a simple, ready-to-use lifestyle platform to improve engagement, reduce pressure on staff, and bring more connection, creativity, and participation into everyday life.
Folk
by Connected au
Folk by Connected au is a ready-to-use connection and engagement platform designed specifically for aged care.
Through one simple platform, staff and residents can access:
- meaningful connection (pen pals, community, conversation)
- structured but flexible engagement (clubs, themes, events)
- and ongoing daily participation opportunities
- high-care residents (staff-assisted)
- independent residents within facilities
- and in-home care clients living in the community
It is a system they can tap into — immediately.
1. Letterbox Connection
2. Interest-Based Clubs
3. Events & Experiences
4. Weekly “What’s On”
5. Zero-Prep for Staff
6. Resident Access
Book club, garden club, art, and wellbeing — ready to join anytime.
Interest-based connection that gives residents shared topics, routine engagement, and a reason to participate.
Online events, guest sessions, and shared experiences.
Brings variety and stimulation into the week — creating moments that feel different to the everyday routine.
A simple weekly guide showing what’s available.
Removes guesswork for staff and makes it easy to choose and run something quickly.
Everything is ready to use inside the platform.
No planning, no creating — just log in, choose something, and deliver it.
Independent residents can log in and engage themselves.
Gives autonomy, daily engagement, and connection beyond their immediate environment.
A simpler way to deliver engagement in aged care
Everything is ready to use. Nothing to prepare.
Pen pal connections residents can send and receive — safely and simply.
A physical, personal form of connection that brings anticipation, nostalgia, and something real to hold onto.
- Log in from a phone, tablet, or computer
- Check the weekly “What’s On”
- Choose a club, activity, or event
- Request a pen pal in under 30 seconds
- Help residents participate where needed
How Folk works
Simple for staff. Meaningful for residents.
RESIDENT MODE
- Receive and send letters through Letterbox
- Join activities with staff support
- Participate in shared moments and events
Independent Residents
- Log in to their own account
- Join clubs and conversations
- Attend live events
- Request pen pals directly
STAFF MODE
Folk works across all levels of care — supporting both staff-led engagement and independent resident participation in one simple system.
What Folk delivers inside your facility
A complete, ready-to-use engagement system
WHY Folk WORKS
They are expected to constantly come up with new ideas, run activities, and keep residents engaged — often with limited time, inconsistent staff, and varying levels of experience.
Even when there are activities, they can feel:
- repetitive
- surface-level
- or difficult to sustain consistently
- improve resident wellbeing
- demonstrate meaningful engagement
- support staff
- and create an environment families feel confident in
Folk is designed differently.
Across aged care, the same challenges exist:
Residents are often disengaged, isolated, or lacking meaningful connection — especially beyond their immediate environment.
There are:
- no programs to design
- no activities to plan
- no content to prepare
Everything is already there — ready to use.
Staff simply log in, choose and activate.
It removes the pressure from staff.
In under a minute, staff can:
- organise a pen pal
- start an activity
- or engage a resident
There is no delay between intention and action.
with someone.
It delivers instant engagement
Folk focuses on:
- connection
- conversation
- participation
they are connecting with someone.
It creates real connection (not just activity)
It supports:
- high-care residents (with staff assistance)
- independent residents within facilities
- in-home care clients living in the community
It works across all levels of care
Not just:
- the room
- the facility
- or the same group of people
- a wider community
- shared interests
- and ongoing conversations
It extends beyond the facility
- Weekly “What’s On” provides direction
- Content is always available
- Engagement is ongoing
This creates:
- consistency across sites
- ease of rollout
- and long-term sustainability
It is simple, consistent, and scalable
Real-world use and impact
What we consistently see across facilities using Folk.
Up to 80% of residents engaged weekly
Staff reduce planning time by up to 60%
Activities initiated in under 1 minute
Majority of residents engage across multiple formats (not just one)
Consistent engagement across all levels of care
Yes.
Independent residents can log in, join clubs, attend events, and connect with others directly.
Can residents use it independently?
Folk is a ready-to-use engagement platform designed specifically for aged care.
It gives staff and residents immediate access to connection, activities, and community — without needing to create or manage programs.
What is Folk, exactly?
Frequently Asked Questions
Very little.
Staff can engage residents, organise activities, or request a pen pal in under a minute.
How much time does it take to run?
No. Folk is designed to be simple and intuitive.
Most staff can log in and start using it immediately.
Do staff need training?
No.
Folk enhances what you already do — removing pressure and adding consistent, meaningful engagement.
Does this replace our lifestyle program?
Immediately.
Folk is ready to use with no setup required.
How quickly can we start?
