What we do
Connected AU is an organisation working to reduce isolation and loneliness in at-risk populations. We deliver programs to ensure that vulnerable people can access connection, community and companionship in a safe and monitored way, ensuring everybody in our community stays visible and valued.
Our Letterbox Project caters for people who don't have access or capacity to use technology. And our virtual hobby groups cater for those that are able to 'get online', but want to find a safe, inclusive community.Learn More
Who we are
Connected AU has rapidly grown from humble beginnings into a national service supporting tens of thousands of people. The impact has been enormous, measurable, and reflective of a need in the community. The need to provide connection, community and companionship to isolated and lonely people in the comfort and safety of their own home. Our two programs provide safe, monitored connection to ensure everybody in our community stays visible and valued.
We have a team of passionate and dedicated staff with an office based in Dubbo, NSW. Find out more about who we are, and what our goals are for the futureRead More
Our major supporter, Tetley Tea
We are thrilled to announce Tetley Tea as our major partner for 2021.
Tetley Tea has been bringing warm and comforting tea blends to the world since 1837 when the Tetley Brothers began trading tea in the United Kingdom. Now the second largest manufacturer of tea in the world, with tea enjoyed in around 40 countries. Tetley strives towards creating not merely the perfect brew but also a sustainable environment and better lives for all.
Tetley is one of the founding members of the Ethical Tea Partnership, committed to improving the conditions of farmers growing our tea around the world. Tetley is also part of the Rainforest Alliance, a not-for-profit organisation that aims at conserving the biodiversity and ensuring a sustainable livelihood.
Tetley has generously supported our Letterbox Project for 2021, enabling us to continue to provide this as a free service to people across Australia. Read more about Tetley and our partnership below.Read More
Roma 85 lives alone on the coast of NSW. Retired intensive care nurse, suffers from Parkinson’s.
“ I was so surprised to receive my letter! It is beautiful. I can not write back because of my hands, so please pass on my dearest thanks. Please tell Alexis that I will keep her picture forever”
Jack 97 lives alone in Melbourne.
“It made me feel so special, and just remembered. I got my old type writer out and have enjoyed two more letters with my pen pal”.
Our mother, 93, has received 7 letters so far. I can’t begin to describe how much of an impact it has had on her entire life. It’s as though she feels connected now to the world. Like she is back in it.
She has started learning about Italian history, because her letter writer is Italian. It’s the first real interest, and proactive/purposeful thing she has done in years.
The people in this project, the letter writers, are real life heroes.
Mark 7 lives with his family in WA, suffers from muscular dystrophy. Mark is restricted in his movements and feels isolated from the community and peers his own age. Mark received two letters from two different families, he has now exchanged 8 letters in total and his mother says
"this has given him a new focus, a new excitement and motivation. He loves monitoring for the mail, waiting for his letters, and he spends so much time thinking about and planning his replies. It's given him connection that we didn't know how to give him outside our family."